$400 School Saving Bonus Important Information

19th November 2024. Curriculum News, Featured News. 1624 page views.
The School Saving Bonus provides a one-off $400 to help Victorian families cover the costs of their kids’ school uniforms, textbooks, excursions and activities. Families will receive the bonus in Late November. A guide is attached with instructions on how you can claim your $400.

$400 School Saving Bonus Important Information

Dear parents and carers,

The Victorian Government is making life a little bit easier for families by providing a one-off $400 School Saving Bonus. This support will help cover the cost of school uniforms, textbooks, and school activities like camps, excursions and sports.

Receiving the School Saving Bonus 

Parents and carers of government school students enrolled for 2025 will receive an email from the Department of Education from 26 November 2024.
The email will contain:
-    your unique School Saving Bonus code to use the $400 support
-    a link to the School Saving Bonus parent and carer online system.

Parents and carers will receive one email and code for each eligible student in their family.

If you cannot locate the email, check your spam or junk folder. 

Please note, the Department of Education and the Victorian Government will never ask you to provide your banking or financial details for the School Saving Bonus. 

If you have not been receiving emails from FGSC or we do not have your preferred email address, please contact the front office ASAP on 8762 6839.

To learn more, please visit the School Saving Bonus website.  (This website also includes a translation in 14 different languages.)

Help and support

For immediate support email school.saving.bonus@education.vic.gov.au.

From Monday 25 November 2024 the following additional options will be operational:

• Calling 1800 338 663 during business hours.

• Completing this online enquiry form.

Accessing the School Saving Bonus parent and carer online system

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Using your $400 School Saving Bonus with Campion

Q. When can I access my School Saving Bonus?

Parents / carers of students at Victorian Government schools will get an email during the week of 25 November with all the SSB details.

Q. What can the SSB be used for?

SSB can be used for textbooks, uniforms, camps and excursions. When Campion is listed in the SSB portal as a supplier for your school, all items on your booklist / resource list can be purchased with SSB.

Q. What about delivery fees, GST, etc?

Yes – if Campion is listed as a supplier for your school, you can use SSB for your list including delivery, GST and fees.

Q. How does it work online?

Head to the SSB portal and you can download an online voucher in $50, $100, $200, $300, $400. The voucher is used online with Campion to pay for your order. You can pay with SSB or a mix of SSB and debit / credit card.

If you have an amount left over on your voucher, you can use it at Campion until end of June 2025, when unspent monies revert for camps and excursions.

Q. How does it work in-store?

Take your SSB code in-store at Campion and the Campion staff will help you use your SSB funds to make your purchase. You can pay with SSB, cash, debit / credit card or a mix.

We’re aware the retail process for SSB will add an extra step to the purchase process. We’re working on different models for in-store to make sure we can move families through as quickly as possible. We advise families to shop online or by click & collect where possible, and if you prefer to go into store, go early – December and early January, rather than the time just before school goes back where things get busier.

Q. Can multiple vouchers be used for one student order?

Yes, multiple vouchers, including those from different students, can be applied to a single order.

Q. How can I check my SSB balance?

Log into the SSB portal to view account balance.

Q. My school recommends a different supplier, or we don’t have a textbook supplier, but I would like to use my SSB with Campion.

SSB funds can only be used at your school’s nominated suppliers, which will appear in the SSB portal.

Q. Can I get a refund on an order paid for by SSB?

As long as your refund request is valid within Campion’s refund and exchange terms and conditions, refunds on the portion of the order paid by SSB will be made in Campion vouchers. Cash refunds are not available for the portion of the order that has been paid using SSB, and we are not able to return funds to the SSB system.

Q. I need SSB help!

Please contact SSB via email: school.saving.bonus@education.vic.gov.au or call 1800 338 663 (after 26 November).

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